🛡️ Safe Gaming Policy

gd66 Responsible Gaming — Your protection is our priority

gd66 believes that gaming should be a source of enjoyment — not a cause of stress or financial difficulty. Our tools and policies are here to help you stay in control at all times.

21+

For adults only

For players aged 21 and above

Why is responsible gaming important?

Online gaming is a popular form of entertainment, but if it gets out of control it can have a negative impact on your personal, family, and financial life. At gd66 we are fully committed to responsible gaming. Our goal is to create a safe and enjoyable environment where you can set your own limits and enjoy entertainment with awareness.

The core message of responsible gaming is this — gaming should never become the main purpose of your life. It is simply a leisure activity to be enjoyed within an affordable budget. gd66 always wants to make sure that every one of our users experiences the platform in a healthy and positive way.

Recognise the warning signs

If you notice any of the following signs in yourself, seek help right away:

  • Repeatedly placing bets to chase losses
  • Lying about or hiding your gaming activity
  • Relationships with family or friends being damaged
  • Spending beyond your means
  • Feeling unable to stop gaming
  • Prioritising gaming over sleep or food

Our protection tools

gd66 provides several effective tools to help you play with awareness and responsibility.

Deposit limit setting

Decide in advance the maximum amount you can deposit each day, each week, or each month. Once a limit is set, it cannot be exceeded. Lowering a limit takes effect immediately, but increasing it requires a set waiting period — which protects you from impulsive decisions.

Time-Out

If you feel you need a break, you can take a time-out from 24 hours up to 30 days. During this period your account will be temporarily suspended and you will not be able to place any bets or make deposits. Once the break is over, your account will be reactivated automatically.

Self-Exclusion

Long-term self-exclusion is the strictest protection measure available. Your account can be deactivated for 6 months, 1 year, or permanently. During exclusion, access to the platform is not possible under any circumstances. Our support team will help you complete this process.

Bet limit control

Set the maximum amount you can wager over a set period of time. This limit protects your budget and prevents excessive gaming. It is one of the most effective steps you can take for responsible gaming.

Session time limit

Set a maximum duration for each gaming session. Once the set time is up, you will be automatically warned or logged out. This helps prevent the habit of gaming for extended periods and makes it easier to spend time on other parts of your life.

24/7 support assistance

Our dedicated support team is available around the clock in Bengali. If you feel you are losing control of your gaming, contact us immediately via live chat. The support team will guide you in using the right protection tools.

21+ age requirement

gd66 strictly prohibits gaming by anyone under the age of 21. This is not just a rule — it is our responsibility. We use an age verification process to ensure the mental and financial protection of minors.

  • Age is verified at registration
  • Additional verification for suspicious accounts
  • Identity verification documents may be requested at any time
  • Account immediately suspended if a minor is suspected
  • Family members can submit a report

Parental controls and family protection

If you suspect that a minor in your family is using gd66, please notify our support team immediately. We will investigate quickly and take the necessary action.

Use internet filtering and parental controls on shared family devices. Keep your sign-in details secure from other family members and avoid gaming on public computers.

How to use protection tools

Activate your account's protection settings in just a few simple steps.

1

Log in to your account

Log in to your gd66 account and go to the profile menu. There you will find the "Responsible Gaming" section.

2

Set your limits

Set limits for deposits, bets, or session time. You can set separate daily, weekly, and monthly limits for each category.

3

Confirm your changes

After setting a limit, a confirmation message will appear. Lowering a limit takes effect immediately — increasing a limit requires waiting for a set period.

4

Contact support

For self-exclusion or a long-term break, contact our 24/7 live chat support directly — we will assist you promptly.

Build healthy gaming habits

  • Gaming is for entertainment only — not as a source of income
  • Set a budget and time limit before each session
  • Do not place extra bets to chase losses
  • Do not game under the influence of alcohol or any other substance
  • Take regular breaks and spend time with your family
  • Never spend money set aside for essential expenses on gaming
  • Review your gaming history and spending regularly
  • Talk about your gaming habits with a family member or trusted friend

Reach out when you need help

Gaming addiction is a health issue. You do not have to face it alone — we and professional organisations are here for you.

gd66 Live Chat

Our 24/7 Bengali live chat service is always ready. Start a chat right now for self-exclusion, deposit limits, or any other assistance — no waiting required.

Email Support

Email us to report a detailed issue or to get help with anything account-related. You will receive a prompt response and your matter will be handled with complete confidentiality.

Professional assistance

Seek help from a professional counsellor for gaming addiction issues. Mental health organisations in Bangladesh provide support free of charge or at low cost. Family members can also seek advice.

Common questions and answers

Answers to the most frequently asked questions we receive about responsible gaming.

Log in to your gd66 account and go to the "Responsible Gaming" section in your profile settings. There you can set separate daily, weekly, and monthly deposit limits. Once a limit is set, it takes effect immediately. If you have any trouble, contact our live chat support.

Yes. After self-exclusion, any remaining balance in your account can be withdrawn. Our support team will help complete the process and make sure your funds are returned safely. Withdrawals via bKash, Nagad, or Rocket are completed within 10–45 minutes.

A time-out is a temporary measure — from 24 hours up to 30 days. When it ends, your account is automatically reactivated. Self-exclusion, on the other hand, is long-term — it can last from 6 months up to permanently. Reopening an account while under exclusion is difficult and requires following a specific process.

The account is primarily controlled by the account holder. However, if a family member believes someone is suffering from a gaming addiction, they can contact our support team. We will assess the situation and take the necessary steps. The account holder will also be informed and offered assistance.

The minimum deposit at gd66 is ৳500. This limit is set intentionally so that players can start with a small amount and stay aware of their budget. As part of responsible gaming, we recommend that you only deposit an amount that, if lost, will have no impact on your daily life.

Yes, absolutely. Even during a time-out or self-exclusion, you can still contact our support team. You can reach us at any time through our 24/7 live chat service or by email with any questions, complaints, or withdrawal requests.

Enjoy safely — with gd66

Play responsibly and enjoy the fun of entertainment. Pick a game that suits you or find answers to any questions you have.